• Video: Turning on your Laptop
• Video: Turning on your Laptop (In Spanish)
• Video: Using and Caring for you FCPS Laptop (In Spanish)
• Video: Power Issues (English and Spanish)
• Video: How to use FCPS Self-Help Hub (English and Spanish)
• Video: Computer Heating Issues (English and Spanish)

How to change audio/video settings in Google Chrome

1. Open up a chrome tab/window

2. Click on the 3 dots at the top-right and click settings

3. Search Camera and click on Site Settings

4. Click on the arrow next to camera

5. Click on arrow/dots next to bb.collab and select allow

6. Click on the arrow next to microphone and select allow

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• Video: Fixing Audio/Visual Issues in BBCU (English and Spanish)

Try pressing the Fn key and the F4 key on your keyboard at the same time. The little white dot light on the F4 key should be OFF.

Forgot or Need to Change Your Password for FCPS 24-7, SIS Account, Google, or the FCPS Network?

• Recover or reset a forgotten password or change an existing password by visiting our password management page.
• Still need help? Submit a ticket on our Parent and Student IT Support Portal and a tech support person will be back in touch with you as soon as possible.

Remember,

Issues logging into your laptop after resetting your password? Your laptop remembers the last password you used from an FCPS building.  In order to sign in to your laptop with your new password you will need to sign in from an FCPS site. If you live close to a school or if you want to come to Lynbrook, you can remain in your car and just be parked close to the building. Restart the computer a couple times and then login.This will sync the laptop and allow you to login with the new password.

• Video: How to search your FCPS Gmail account for the BBCU link
• Video: Changing the Audio/Video settings in Google Chrome
• Video: Introduction to BBCU (Spanish)